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  1. Portofino Kids Customer Service
  2. Portofino Kids UK

Portofino Kids UK

Delivery

  • Where is my order?
  • UK Delivery Options
  • International delivery
  • Do I get charged for customs?
  • Sustainable Packaging
  • Restricted areas

Ordering

  • How can I pay?
  • Can I cancel or Change my order?
  • Stock Query
  • VAT Policy

Returns & Refunds

  • How do I return my order in the UK?
  • Returns from France, Germany, Ireland, Spain, Portugal, US & Australia
  • All other overseas returns
  • Defective products & warranty

FAQ

  • Why is a promotion code not working?
  • I missed my delivery, how do I receive my parcel?
  • Is something wrong with my order?
  • How do I return my order in the UK?
  • Can I exchange something?
  • Can I cancel or change my order?
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Promotions & Offers

  • Discount codes & Promotions
  • Gift Vouchers

Legal

  • Privacy Policy
  • Terms and Conditions
Contact Us Tel: +44 808 169 8576

Opening Times (GMT) Monday - Friday: 09:00 - 17:00